Principal / Clinical Operations Specialist

With nearly three decades of healthcare experience — including 15 years as a clinician providing specialty inpatient care, medical research, and ambulatory care — Susan brings an enterprise-level focus to medical planning and daily operations. She is expert at helping healthcare providers operationalize their strategic objectives: solving process and quality issues, engaging stakeholders, and integrating human experiences into operations planning and design. She not only leads planners and designers in early project phases, translating business goals  into design; she also remains integrated with the team through project delivery  and transition management, to ensure the facility operates at the highest levels of performance.


Registered Nurse: OH

Lean Healthcare Certificate,

University of Michigan

Evidence-Based Design Accreditation &

Certification (EDAC)



Master of Business Administration, 1996 The Ohio State University

Bachelor of Science in Nursing, Summa

Cum Laude, 1985

The Ohio State University


Lehigh Valley Health Network, Children’s Hospital Master Plan

Allentown, PA | Healthcare Planner / Clinical Specialist


Lehigh Valley Health Network, Hazleton Campus Master Plan

Hazleton, PA | Healthcare Planner / Clinical Specialist


Baylor College of Medicine, Facilities 10 Year Master Plan

Houston, TX  |  Healthcare Planner


Medical Center of Louisiana at New Orleans (MCLNO) Master Plan

New Orleans, LA | Healthcare Planner / Clinical Specialist


Southeast Louisiana Veterans Health Care System, Replacement Medical Center

New Orleans, LA | Healthcare Planner / Clinical Specialist


OhioHealth Riverside Methodist Hospital Neuroscience Center

Columbus, OH | Healthcare Planner / Clinical Specialist


St. John Providence Park Hospital

Novi, MI | Healthcare Planner / Clinical Specialist


Mount Carmel East, Expansion and Modernization

Columbus, OH  |  Healthcare Planner


Nationwide Children’s Hospital

  • Livingston Ambulatory Center

  • Procedure Center Planning Study

  • Perioperative Surgery Programming / Planning

Columbus, OH  |  Healthcare Planner


Holmes Regional Medical Center Facility Optimization Study

Melbourne, FL | Clinical Operations Specialist


NYU Langone Medical Center Master Plan and New Clinical Pavilion

New York, NY  |  Healthcare Planner


Department of Veterans Affairs Nebraska-Western Iowa Health Care System
Replacement Hospital

Omaha, NE | Healthcare Planner / Clinical Specialist


H. Lee Moffitt Cancer Center & Research Institute at the University of South Florida

  • Vincent A. Stabile Research Building and Moffitt Clinic Building

  • Long-term Growth Strategy and Master Plan Update

Tampa, FL | Healthcare Planner / Clinical Specialist


Virginia Commonwealth University College of Education Programming Study and Concept Design Richmond, VA   |  Healthcare Planner


University of South Florida, College of Nursing Health and Education Center

Tampa, FL | Healthcare Planner / Clinical Specialist


University of South Florida, Physician’s Practice Group Business Plan & Update

Tampa, FL  |  Project Manager


Nevada Cancer Institute - Strategic Facility Planning

Las Vegas, NV  |  Lead Clinical Specialist