MELISSA ALEXANDER
Mark Koechling
MHA, EDAC
Associate, Project Manager

Mark is a trained hospital administrator who brings a collaborative approach to healthcare design and management. With five years of inpatient hospital experience managing administrative and clinical teams, strategy design projects and organizational programs, Mark brings a strong ability to facilitate change and mitigate risk in the dynamic healthcare environment. As a Lean Six Sigma Green Belt, he believes in synthesizing team input to create optimal workflows, creative design and best practices. Prior to joining NBBJ, Mark was a quality improvement project manager with Providence Health & Services, providing support for a multitude of performance excellence and patient experience initiatives.

REGISTRATIONS

American College of Healthcare Executives Lean Six Sigma Greenbelt

Certified Change Facilitator

Evidence-Based Design Accreditation & Certification (EDAC)

 

EDUCATION

Master of Health Administration, Management of Ambulatory Care Systems Certificate, University of Southern California, Sol Price School of Public Policy

 

Bachelor of Science, Public Policy, Management, and Planning, Track: Health Policy Management, University of Southern California, Sol Price School of Public Policy

 

Harvard University, John F. Kennedy School of Government Executive Education, Shaping Healthcare Delivery Policy Certificate

RELEVANT PROJECT EXPERIENCE

American University of Beirut Medical Center

Beirut, Lebanon | Project Manager - Transition Engagement

 

Ohio Health Riverside Neuroscience Center Transition Services

Columbus, OH | Project Manager - Transition Engagement

 

NYCEDC HHC - Coney Island Hospital

Brooklyn, NY | Assistant Project Manager

 

Rehabilitation Institute of Chicago

Chicago, IL  |  Activation Services, Project Support

 

Providence Health & Services*

Little Company of Mary Medical Center Torrance

  • Cardiovascular Program Vertical Value Stream Reconfiguration/

  • Strategy A3 Lead

  • Seismic Improvement Renovations Manager

  • Culture of Safety and Quality Supervisor

Los Angeles, CA  |  Project Manager, PI and Outcomes

* Experience prior to NBBJ